Outreach

Tag Added Trigger

The Tag Added to Subscriber trigger fires when a tag is applied to a subscriber.

When It Fires

  • An admin manually adds a tag to a subscriber
  • Another automation adds a tag via the “Add Tag” action
  • An API call adds a tag
  • A form submission includes tag assignment

Configuration Options

OptionDescription
TagSelect a specific tag, or leave as “Any tag” to trigger for all tags

Available Data

VariableDescription
{{email}}Subscriber’s email address
{{first_name}}First name
{{last_name}}Last name
{{tag_id}}The ID of the tag that was added
{{tag_name}}The name of the tag that was added

Common Use Cases

VIP Customer Treatment

  1. Tag Added: “VIP”
  2. Send Email: “Welcome to our VIP program!”
  3. Add to List: “VIP Exclusive Updates”

Lead Scoring Follow-up

  1. Tag Added: “hot-lead”
  2. Webhook Call: Notify sales team
  3. Send Email: “Let’s schedule a call”

Re-engagement Campaign

  1. Tag Added: “inactive”
  2. Wait: 1 day
  3. Send Email: “We miss you!”
  4. Wait: 7 days
  5. Send Email: “Last chance: Special offer inside”

Pro Tips

  • Tags are powerful for segmentation – use them to categorize subscriber interests
  • Combine with “Remove Tag” action to prevent duplicate runs
  • Use “Any tag” option sparingly – it fires for every tag which can be noisy

Last updated: January 14, 2026

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