Outreach

Email Opened Trigger

The Email Opened trigger fires when a subscriber opens an email from your campaigns. This allows you to create engagement-based workflows that respond to subscriber activity.

When It Fires

This trigger activates when:

  • A subscriber opens any email sent through WP Outreach
  • The tracking pixel in the email is loaded
  • Email open tracking is enabled in your settings

Configuration Options

Campaign (Optional)

Filter by specific campaign:

  • Any Campaign – Triggers for opens on any email
  • Specific Campaign – Only triggers when the specified campaign is opened

Available Data

When this trigger fires, the following merge tags are available:

Merge TagDescription
{{subscriber.id}}Subscriber ID
{{subscriber.email}}Email address
{{subscriber.first_name}}First name
{{subscriber.last_name}}Last name
{{campaign.id}}Campaign ID
{{campaign.name}}Campaign name
{{campaign.subject}}Email subject line
{{opened_at}}Date/time of open

Common Use Cases

  1. Lead Scoring – Add a tag like “engaged” when subscribers open emails to track active readers
  2. Sales Notifications – Notify sales team when a prospect opens a proposal email
  3. Follow-up Sequences – Trigger follow-up content after initial email is opened
  4. Engagement Tracking – Move engaged subscribers to a “Hot Leads” list

Pro Tips

  • Email opens are tracked via a tiny invisible image – some email clients block these by default
  • Combine with “Email Clicked” trigger for more accurate engagement tracking
  • Use campaign filtering to create specific workflows for important campaigns
  • Consider that open tracking is not 100% accurate due to email client variations

Last updated: January 14, 2026

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